FAQS

  • Your wristband is your ticket into the festival. All wristbands include a RFID chip that you will scan to enter the event. You can link your wristband with your credit card to quickly and easily purchase food, drinks and merch with the tap of your wrist. You can also purchase items with your credit card. Cash will not be accepted as RiverBeat is an all cashless event.

    Click here to register your wristband.

  • Yes! You can lock in single-day or 3-day general admission & VIP passes with 4 easy payments by getting Buy Now, Pay Later tickets here.

  • Yes, there will be plenty of charging stations to charge your phone.

  • Yes, there will be ADA viewing areas at each main stage.

  • No, pets are not allowed within the event grounds. Also, emotional support animals are not permitted. However, service dogs which have been trained to provide assistance to an individual with a disability, are welcome. Mini horses are not considered service animals.

  • Pets are not allowed within the event grounds. However, service dogs that have been trained to provide assistance to individuals are welcome. Service animals must remain under the control of the owner at all times. Emotional support animals are not permitted.

  • Children under the age of 3 do not require a ticket. 1 child per ticketed adult.

  • Festival patrons can leave and re-enter the venue until 7:00pm (local time). Patrons will scan their wristband each time they leave and must pass through security each time they re-enter the site.

  • Yes! Official RiverBeat and artist merchandise will be sold at the merch tents at the Festival.

    To shop past festival merchandise, please visit this link for our online store.

  • We want every fan to feel safe at the festival. Specific questions regarding safety, security, medical, and any others can be directed to info@riverbeat.com.

    The safety and well-being of our fans, artists, guests and staff is our highest priority. Organizers work closely with local officials to ensure the safest possible fan experience. You’ll notice uniformed and plain-clothed security throughout the festival grounds. They are there to keep you safe, so don’t hesitate to ask them for help if you need immediate assistance.

    If you see something suspicious, say something. TEXT the number: 901-621-5222

  • Yes! We will have multiple food vendors that will serve vegan and gluten free options.

  • Yes. Hydration stations are available inside the festival. You may bring one empty, refillable water bottle with you into the festival. Water is also available for purchase.

  • No. Camping, RV parking and overnight vehicle parking is not allowed at RiverBeat.

  • All entrances are ADA accessible.

    Each main stage will have ADA viewing areas.

    Accessible restrooms will be located around the festival grounds near the entrance and stages.

    For more information please contact us at info@riverbeat.com.

  • All ages are allowed to attend RiverBeat. However, due to venue safety and capacity restrictions, we do not offer any age-based discounts. Children under 3 do not need a ticket, 1 child per ticked adult.

  • Thursday May 1st: 12:00pm – 7:00pm
    Friday May 2nd: 12:00pm – 10:30pm
    Saturday May 3rd: 12:00pm – 10:30pm
    Sunday May 4th: 12:00pm – 10:30pm

  • For the safety of everyone entering the festival, all fans are subject to a full and complete airport-style search prior to entry. This may include a full body pat-down and magnetometer screening before entry. If you would like to be screened by security personnel of your same gender, please let security personnel know prior to the search process. Screening of children will always take place with the consent of a parent or guardian.

  • Friday May 2nd: 4:00pm -11:00pm
    Saturday May 3rd: 2:00pm – 11:00pm
    Sunday May 4th: 2:00pm – 11:00pm

  • VIP restrooms are indoor, air-conditioned, flushable restrooms.

    • Access to two VIP Lounges (near the two main stages) with relaxed seating

    • Private air-conditioned restrooms

    • Complimentary Individually wrapped grab and go snacks

    • Exclusive bar with premium cocktails, wine, and beer available for purchase

    • Exclusive food options for purchase available in VIP at Main Stage

    • Complimentary WiFi in both VIP Lounges

    • Complimentary water refill station in VIP at Stage 1

    • Dedicated VIP Concierges to assist with your festival needs

    • Dedicated entrance lane into festival at both festival gates

    • Official Festival Merch for purchase within VIP

    • Govt issued ID

    • 1 clear plastic water bottle, must be empty

    • Clutch purses no larger than 6”x9”- do not have to be clear

    • Clear bags not exceeding dimensions of 12"x12"x6"

    • Camelbak hydration packs 2 liters or less in volume, do not have to be clear

    • Earplugs

    • Sunglasses & Hats

    • Sunscreen lotion (no aerosol cans allowed)

    • Blankets 8’x10’ max size

    • Cell phones

    • Non-professional cameras

    • Good vibes

    • Lawn chairs or stools including inflatables

    • Tents, shade covers

    • Cameras with detachable lenses

    • Any recording equipment, audio and video

    • Umbrellas

    • Flags, banners, or signs

    • Water guns or any toy weapons of any kind

    • Pets with exception for service animals- see pet policy on website

    • Coolers

    • Non clear bags

    • Backpacks (with the exception of clear single-compartment drawstring bags that meet the event’s bag-size requirements)

    • Bags larger than 14x17x6

    • Clutch purses larger than 6"x9" 

    • Hydration packs that are not empty, or have more than 2 pockets, and are more than 1.75 liters of volume

    • Laser pens, pointers, etc… anything with laser

    • Drones of any kind

    • Outside food or drink

    • Liquids of any kind

    • Fireworks

    • Torch style lighters

    • Guns

    • Knives

    • Weapons of any kind

    • Illegal substances including drug paraphernalia

    • Selfie sticks

    • Professional radios/walkie talkies

    • Balloons of any kind

    • Stickers or adhesives

    • Glow sticks or similar products

    • Strollers

    • Thrown objects such as frisbees, baseballs, etc…

    • Bikes, rollerblades, hoverboards, stakes, skateboards, scooters, etc…

    • Musical instruments

    • Hula hoops

    • Negative vibes

    1. What bag checks should I expect at entry points?
      Our security personnel conduct thorough yet respectful bag checks at all entry points to prioritize the safety of all attendees.

    2. What types of bag are allowed?

      • Clear bags not exceeding dimensions of 14"x17"x6"

      • Clear single-compartment drawstring bags that meet the event’s bag-size requirements

      • Clutch purses no larger than 6"x9" are permitted and do not need to be clear

      • Hydration packs are allowed if they are empty, have no more than 2 pockets, and are 1.75 liters or less of volume

  • RiverBeat encourages a smoke free environment and asks that you respect the health of your fellow festival goers.

  • There will be local craft and domestic beer as well as a variety of cocktails and non-alcoholic beverages including water and soda.

  • A wide range of excellent food options will be available and reflect the vibrant culinary scene in Memphis. Check back for more information coming soon.

  • Wristbands have started to be shipped! You will receive tracking information via email once your wristband is in transit. Do not put on your wristband until you are on your way to the festival. Once it is tightened, it cannot be loosened.

    Click here to register your wristband.

  • Accessible restrooms will be located around the festival grounds near the entrance and stages.

  • Premium parking will not be available this year.

    Public parking options can be found here.

  • The festival is located at the beautiful Tom Lee Park on Riverside Drive in Downtown Memphis, Tennessee.

  • Click here to book your hotel at the lowest rate possible.

  • Yes, all entrances/exits are ADA accessible except the Butler Street entrance/exit.

  • Yes. Some artists will be accompanied by an ASL interpreter during their sets.

  • Yes. There will be high top tables and couches and comfortable furniture to relax during the festival.

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