FAQS

  • The festival is located at the beautiful Tom Lee Park on Riverside Drive in Downtown Memphis, Tennessee.


  • Friday May 1st: 3pm – 10pm
    Saturday May 2nd: 1pm – 10:15pm
    Sunday May 3rd: 1pm – 10pm

    * Subject to change.

    Box Office Address
    Beale Street Landing
    251 Riverside Dr, Memphis, TN 38103

    1. What bag checks should I expect at entry points?
      Our security personnel conduct thorough yet respectful bag checks at all entry points to prioritize the safety of all attendees.

    2. What types of bag are allowed?

      • Clear bags not exceeding dimensions of 14"x17"x6"

      • Clear single-compartment drawstring bags that meet the event’s bag-size requirements

      • Clutch purses no larger than 6"x9" are permitted and do not need to be clear

      • Hydration packs are allowed if they are empty, have no more than 2 pockets, and are 1.75 liters or less of volume

    • Govt issued ID

    • 1 clear plastic water bottle, must be empty

    • Clutch purses no larger than 6”x9”- do not have to be clear

    • Clear bags not exceeding dimensions of 14"x17"x6"

    • Camelbak hydration packs 2 liters or less in volume, do not have to be clear

    • Earplugs

    • Sunglasses & Hats

    • Sunscreen lotion (no aerosol cans allowed)

    • Blankets 8’x10’ max size

    • Cell phones

    • Non-professional cameras

    • Hula hoops

    • Good vibes

  • Your wristband is your ticket into the festival. All wristbands include a RFID chip that you will scan to enter the event. You can link your wristband with your credit card to quickly and easily purchase food, drinks and merch with the tap of your wrist. You can also purchase items with your credit card. Cash will not be accepted as RiverBeat is an all cashless event. If you need a replacement wristband, there will be a $20 wristband replacement fee at the box office located at the entrance of the festival.

    Register your wristband here.

    • Lawn chairs or stools including inflatables

    • Tents, shade covers

    • Cameras with detachable lenses

    • Any recording equipment, audio and video

    • Umbrellas

    • Flags, banners, or signs

    • Water guns or any toy weapons of any kind

    • Pets with exception for service animals- see pet policy on website

    • Coolers

    • Non clear bags

    • Backpacks (with the exception of clear single-compartment drawstring bags that meet the event’s bag-size requirements)

    • Bags larger than 14x17x6

    • Clutch purses larger than 6"x9" 

    • Hydration packs that are not empty, or have more than 2 pockets, and are more than 1.75 liters of volume

    • Laser pens, pointers, etc… anything with laser

    • Drones of any kind

    • Outside food or drink

    • Liquids of any kind

    • Fireworks

    • Torch style lighters

    • Guns

    • Knives

    • Weapons of any kind

    • Illegal substances including drug paraphernalia

    • Selfie sticks

    • Professional radios/walkie talkies

    • Balloons of any kind

    • Stickers or adhesives

    • Glow sticks or similar products

    • Strollers

    • Thrown objects such as frisbees, baseballs, etc…

    • Bikes, rollerblades, hoverboards, stakes, skateboards, scooters, etc…

    • Musical instruments

    • Negative vibes

  • Yes! You can lock in single-day or 3-day general admission & VIP passes with 4 easy payments! Select “Layaway” at check out.

  • Yes, there will be plenty of charging stations to charge your phone.

  • Yes, there will be ADA viewing areas at each main stage.

  • No, pets are not allowed within the event grounds. Also, emotional support animals are not permitted. However, service dogs which have been trained to provide assistance to an individual with a disability, are welcome. Mini horses are not considered service animals.

  • Pets are not allowed within the event grounds. However, service dogs that have been trained to provide assistance to individuals are welcome. Service animals must remain under the control of the owner at all times. Emotional support animals are not permitted.

  • Yes — any medication you bring must be in its original prescription bottle with the individual’s name printed on the label exactly as prescribed. 

    Medications that must be inhaled, vaporized, or smoked are not allowed unless they are in a prescribed inhaler.

    Important: All drugs are prohibited, including cannabis and cannabis-derived products.

  • Children under the age of 3 do not require a ticket. 1 child per ticketed adult.

  • Riverbeat has a no re-entry policy. Guests who need to exit and re-enter due to service animal needs or personal emergencies must first make contact with event staff at the main entrance.

  • Yes! Official RiverBeat and artist merchandise will be sold at the merch tents at the Festival.

    To shop past festival merchandise, please visit this link for our online store.

  • Register your wristband here.

  • We want every fan to feel safe at the festival. Specific questions regarding safety, security, medical, and any others can be directed to info@riverbeat.com.

    The safety and well-being of our fans, artists, guests and staff is our highest priority. Organizers work closely with local officials to ensure the safest possible fan experience. You’ll notice uniformed and plain-clothed security throughout the festival grounds. They are there to keep you safe, so don’t hesitate to ask them for help if you need immediate assistance.

    If you see something suspicious, say something. TEXT the number: 901-621-5222

  • Yes! We will have multiple food vendors that will serve vegan and gluten free options.

  • Yes. Hydration stations are available inside the festival. You may bring one empty, refillable water bottle with you into the festival. Water is also available for purchase.

  • No. Camping, RV parking and overnight vehicle parking is not allowed at RiverBeat.

  • All entrances are ADA accessible.

    Each main stage will have ADA viewing areas.

    Accessible restrooms will be located around the festival grounds near the entrance and stages.

    The Mobility Center is the closest ADA parking located at 60 Beale.  It is on a first come first serve basis. 

    For more information please contact us at info@riverbeat.com.

  • All ages are allowed to attend RiverBeat. However, due to venue safety and capacity restrictions, we do not offer any age-based discounts. Children under 3 do not need a ticket, 1 child per ticked adult.

  • For the safety of everyone entering the festival, all fans are subject to a full and complete airport-style search prior to entry. This may include a full body pat-down and magnetometer screening before entry. If you would like to be screened by security personnel of your same gender, please let security personnel know prior to the search process. Screening of children will always take place with the consent of a parent or guardian.

  • Friday May 1st: 4:00pm -11:00pm
    Saturday May 2nd: 3:00pm – 11:00pm
    Sunday May 3rd: 3:00pm – 11:00pm

  • VIP restrooms are indoor, air-conditioned, flushable restrooms.

    Click here to view the map to find the VIP areas

  • • Expedited entry lane 
    • Exclusive access to the VIP Lounge at Orion Financial Main Stage featuring plush premium seating
    • Dedicated VIP Concierge to assist with your festival needs 
    • Access to exclusive VIP viewing area at the Orion Stage & Bud Light Stage
    • Private air-conditioned restrooms
    • Exclusive bar with premium cocktails, wine, and beer available for purchase
    • Complimentary WiFi in VIP Lounge
    • Complimentary water refill station
    • Phone charging stations
    • Live stream of select artist performances inside the VIP Lounge
    • Official Festival Merch for purchase within VIP

  • Yes. There will be high top tables and couches and comfortable furniture to relax during the festival.

  • RiverBeat encourages a smoke free environment and asks that you respect the health of your fellow festival goers.

  • There will be local craft and domestic beer as well as a variety of cocktails and non-alcoholic beverages including water and soda.

  • A wide range of excellent food options will be available, coming soon!

  • You will receive tracking information via email once your wristband is in transit. Do not put on your wristband until you are on your way to the festival. Once it is tightened, it cannot be loosened.

    Register your wristband here.

  • Accessible restrooms will be located around the festival grounds near the entrance and stages.

  • Premium parking will not be available this year.

    Public parking options can be found here.

  • Yes, all entrances/exits are ADA accessible except the Butler Street entrance/exit.

  • If you or a guest would like to request an ASL interpreter please contact Front Gate Tickets https://support.frontgatetickets.com/hc/en-us/requests/new

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