FAQS
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The festival is located at the beautiful Tom Lee Park on Riverside Drive in Downtown Memphis, Tennessee.
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Thursday May 1st: 1:00pm – 6:00pm
Friday May 2nd: 3:00pm – 10:30pm
Saturday May 3rd: 1:00pm – 10:30pm
Sunday May 4th: 1:00pm – 10:30pmBox Office Address
Beale Street Landing
251 Riverside Dr, Memphis, TN 38103 -
What bag checks should I expect at entry points?
Our security personnel conduct thorough yet respectful bag checks at all entry points to prioritize the safety of all attendees.What types of bag are allowed?
Clear bags not exceeding dimensions of 14"x17"x6"
Clear single-compartment drawstring bags that meet the event’s bag-size requirements
Clutch purses no larger than 6"x9" are permitted and do not need to be clear
Hydration packs are allowed if they are empty, have no more than 2 pockets, and are 1.75 liters or less of volume
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Govt issued ID
1 clear plastic water bottle, must be empty
Clutch purses no larger than 6”x9”- do not have to be clear
Clear bags not exceeding dimensions of 14"x17"x6"
Camelbak hydration packs 2 liters or less in volume, do not have to be clear
Earplugs
Sunglasses & Hats
Sunscreen lotion (no aerosol cans allowed)
Blankets 8’x10’ max size
Cell phones
Non-professional cameras
Good vibes
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Your wristband is your ticket into the festival. All wristbands include a RFID chip that you will scan to enter the event. You can link your wristband with your credit card to quickly and easily purchase food, drinks and merch with the tap of your wrist. You can also purchase items with your credit card. Cash will not be accepted as RiverBeat is an all cashless event.
Link coming soon to register your wristband
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Lawn chairs or stools including inflatables
Tents, shade covers
Cameras with detachable lenses
Any recording equipment, audio and video
Umbrellas
Flags, banners, or signs
Water guns or any toy weapons of any kind
Pets with exception for service animals- see pet policy on website
Coolers
Non clear bags
Backpacks (with the exception of clear single-compartment drawstring bags that meet the event’s bag-size requirements)
Bags larger than 14x17x6
Clutch purses larger than 6"x9"
Hydration packs that are not empty, or have more than 2 pockets, and are more than 1.75 liters of volume
Laser pens, pointers, etc… anything with laser
Drones of any kind
Outside food or drink
Liquids of any kind
Fireworks
Torch style lighters
Guns
Knives
Weapons of any kind
Illegal substances including drug paraphernalia
Selfie sticks
Professional radios/walkie talkies
Balloons of any kind
Stickers or adhesives
Glow sticks or similar products
Strollers
Thrown objects such as frisbees, baseballs, etc…
Bikes, rollerblades, hoverboards, stakes, skateboards, scooters, etc…
Musical instruments
Hula hoops
Negative vibes
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Yes! You can lock in single-day or 3-day general admission & VIP passes with 4 easy payments! Select “Layaway” at check out.
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Yes, there will be plenty of charging stations to charge your phone.
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Yes, there will be ADA viewing areas at each main stage.
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No, pets are not allowed within the event grounds. Also, emotional support animals are not permitted. However, service dogs which have been trained to provide assistance to an individual with a disability, are welcome. Mini horses are not considered service animals.
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Pets are not allowed within the event grounds. However, service dogs that have been trained to provide assistance to individuals are welcome. Service animals must remain under the control of the owner at all times. Emotional support animals are not permitted.
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Yes — any medication you bring must be in its original prescription bottle with the individual’s name printed on the label exactly as prescribed.
Medications that must be inhaled, vaporized, or smoked are not allowed unless they are in a prescribed inhaler.
Important: All drugs are prohibited, including cannabis and cannabis-derived products.
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Children under the age of 3 do not require a ticket. 1 child per ticketed adult.
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Riverbeat has a no re-entry policy. Guests who need to exit and re-enter due to service animal needs or personal emergencies must first make contact with event staff at the main entrance.
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Yes! Official RiverBeat and artist merchandise will be sold at the merch tents at the Festival.
To shop past festival merchandise, please visit this link for our online store.
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Link to register your wristband coming soon!
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We want every fan to feel safe at the festival. Specific questions regarding safety, security, medical, and any others can be directed to info@riverbeat.com.
The safety and well-being of our fans, artists, guests and staff is our highest priority. Organizers work closely with local officials to ensure the safest possible fan experience. You’ll notice uniformed and plain-clothed security throughout the festival grounds. They are there to keep you safe, so don’t hesitate to ask them for help if you need immediate assistance.
If you see something suspicious, say something. TEXT the number: 901-621-5222
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Yes! We will have multiple food vendors that will serve vegan and gluten free options.
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Yes. Hydration stations are available inside the festival. You may bring one empty, refillable water bottle with you into the festival. Water is also available for purchase.
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No. Camping, RV parking and overnight vehicle parking is not allowed at RiverBeat.
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All entrances are ADA accessible.
Each main stage will have ADA viewing areas.
Accessible restrooms will be located around the festival grounds near the entrance and stages.
The Mobility Center is the closest ADA parking located at 60 Beale. It is on a first come first serve basis.
For more information please contact us at info@riverbeat.com.
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All ages are allowed to attend RiverBeat. However, due to venue safety and capacity restrictions, we do not offer any age-based discounts. Children under 3 do not need a ticket, 1 child per ticked adult.
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For the safety of everyone entering the festival, all fans are subject to a full and complete airport-style search prior to entry. This may include a full body pat-down and magnetometer screening before entry. If you would like to be screened by security personnel of your same gender, please let security personnel know prior to the search process. Screening of children will always take place with the consent of a parent or guardian.
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Friday May 1st: 4:00pm -11:00pm
Saturday May 2nd: 2:00pm – 11:00pm
Sunday May 3rd: 2:00pm – 11:00pm -
VIP restrooms are indoor, air-conditioned, flushable restrooms.
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Access to two VIP Lounges (near the two main stages) with relaxed seating
Private air-conditioned restrooms
Complimentary Individually wrapped grab and go snacks
Exclusive bar with premium cocktails, wine, and beer available for purchase
Exclusive food options for purchase available in VIP at Main Stage
Complimentary WiFi in both VIP Lounges
Complimentary water refill station in VIP at Stage 1
Dedicated VIP Concierges to assist with your festival needs
Dedicated entrance lane into festival at both festival gates
Official Festival Merch for purchase within VIP
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Yes. There will be high top tables and couches and comfortable furniture to relax during the festival.
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RiverBeat encourages a smoke free environment and asks that you respect the health of your fellow festival goers.
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There will be local craft and domestic beer as well as a variety of cocktails and non-alcoholic beverages including water and soda.
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A wide range of excellent food options will be available, coming soon!
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You will receive tracking information via email once your wristband is in transit. Do not put on your wristband until you are on your way to the festival. Once it is tightened, it cannot be loosened.
Link coming soon to register your wristband.
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Accessible restrooms will be located around the festival grounds near the entrance and stages.
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Premium parking will not be available this year.
Public parking options can be found here.
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Yes, all entrances/exits are ADA accessible except the Butler Street entrance/exit.
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If you or a guest would like to request an ASL interpreter please contact Front Gate Tickets https://support.frontgatetickets.com/hc/en-us/requests/new
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